B.S. in Business Administration, 1996. Major: Information Systems
Software Development Manager. Responsible for development team to support Manheim's international development in Australia, France, Spain, and the UK. Developed team intranet to support ongoing development and automated build environment. Provided detailed analysis and requirements gathering.
Senior Software Engineer. Developed and maintained high traffic e-commerce websites using Perl, Oracle, XML and Apache. Lead development team in creating portal for vehicle auctions and dealers, myManheim. Developed multi-lingual Cyberlot website for Europe and Asia.
Founder. Founder of a web development company specializing in website creation and support.
Software Engineer. Developed web applications to provide reports to internal and external customers. Developed website for internal documentation and support of product lines. Performed analysis on business reporting procedures and y2k compliance. Developed scripts to automate workflow procedures.
Web Administrator. Managed throughput, disk usage, and hit reports for over 700 virtual hosts. Responsible for statistical analysis and rotation of server logs on a daily, weekly, and monthly basis. Provide support for external customers of hosting facility.
NOC Engineer. Day-to-day resolution of problems and requests, investigating problems involving server connectivity, network service outages. Worked with telephone companies, and network engineers to resolve problems involving connectivity and hosting. Developed intranet to support daily activity and ticket resolution. Provided support for wiring schools to the internet.
Technical Support Representative. Designed and developed intranet and internal troubleshooting guide. Provided technical support for internal and external customers. Systems configuration, performance testing, and troubleshooting internet connectivity. Performed quality assurance testing of pre-release software, and evaluated products for research and development.
Manager. Managed retail and daily operations of bottled water self-service and delivery company. Designed and developed customer database to track customer activities and purchases.